Toronto Pearson Airport Lost and Found contact
Real stress begins knowing that you have misplaced an item while traveling through Toronto Pearson Airport (YYZ). Whether you have lost something inside Terminal 1 or Terminal 3 or in a taxi or limousine, knowing exactly who to call is the fastest way to get your property back, is what we are here for. Thus, in this blog post, you will learn about Toronto Pearson Airport Lost and Found contact.
This definitive guide will provide you with the most up-to-date and verified contact numbers and procedures for the official Pearson Toronto Lost and Found office, as well as separate services for items left in airport transportation. We ensure all phone numbers listed here are correct.
Note: For items lost at Toronto Airport in taxis or limos, contact Lost and Found.
Located in Terminal 1 between doors R and S,
Timings: Monday to Friday, 10 am – 6 pm.
At Pearson Airport Limousine & Taxi Service (Phone: (905) 929-4810, www.pearsonairportlimotaxiservice.ca), we understand that misplacing a personal item while traveling can be frustrating.
As a pre-arranged service, if you travelled with us and left an item behind, please contact us directly for quick assistance in locating it.
For items left in other airport taxis or within Pearson Airport terminals, please reach out to Toronto Pearson Airport’s Lost and Found at (416) 247-7678. The Lost and Found office is located in Terminal 1, ground level, between doors R and S, and operates Monday to Friday, from 10:00 am to 6:00 pm.
These are all the happy customers who have booked Pearson Airport Limo & Taxi services in the past through our online booking platform (added below), and left us with their kind words that has kept on motivating us to give the best service throughout the Greater Toronto and Hamilton Area, Southern Ontario, Halton & Brant regions, and the entire Golden Horseshoe.
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Official Toronto Pearson Airport Lost and Found Contact Details
If your item is lost within the Toronto Pearson Airport terminals (Terminal 1 or Terminal 3) or in any public area of the airport (such as security, restrooms, parking, or common halls), you must contact the official Greater Toronto Airports Authority (GTAA) Lost and Found Office.
Toronto Pearson Lost and Found Phone Number:
Call: (416) 247-7678
This number is served as the primary Toronto Airport Lost and Found phone number for all inquiries related to items lost within the airport grounds.
How Do I Report a Lost Item to Pearson Airport?
Many travelers ask, “How do I report a lost item to Pearson Airport?” If you have lost an item within the airport, reach out to the Toronto Pearson Airport Lost and Found Office at (416) 247-7678. Located in Terminal 1, ground level, between doors R and S, this office operates Monday to Friday, from 10:00 am to 6:00 pm (closed on statutory holidays). Once you file a report, the Lost and Found team will conduct a search for up to 30 days and notify you if the item is located.
Note: The Pearson Airport Lost and Found office does not handle:
- Passports or Nexus cards (Contact Canada Border Services Agency at (905) 676-3640).
- Checked baggage or items left on an aircraft (These are managed by your airline directly).
Location and Operating Hours (Terminal 1 Lost and Found)
The official office is located at:
Location: Terminal 1, Ground Level, between Doors R and S.
Operating Hours: Monday to Friday, 10:00 am to 6:00 pm (Closed on statutory holidays).
Those searching for the Pearson Lost and Found Terminal 1 location, this is the centralized office. Inquiries regarding lost items in Terminal 3 are also handled from this office and phone number. If you are searching for the Pearson Terminal 3 Lost and Found, use the main contact number above.
Filing a Report
To maximize the chances of recovery, you need to file a detailed online report as soon as you realize your item is missing. While reporting, include specific information like the brand, color, a detailed description and a serial number (especially for electronics). The Lost and Found team searches for items for up to 30 days.
Items Lost in a Pearson Airport Taxi or Limo
If you believe you left your item in an airport taxi or limousine, the point of contact depends on the service you used.
For Items Left in a Pre-Arranged Service (Such as Ours)
If you have booked your ride directly with a pre-arranged service like Pearson Airport Limousine & Taxi Service, please contact us immediately for a quick assistance. Pre-booked services often have the driver’s details on file, which can significantly expedite the recovery process.
- Pearson Airport Limousine & Taxi Service Lost Items:
- Call: (905) 929-4810
For Items Left in Other Airport Taxi/Limo Services
For items lost in other major taxi and limousine services operating at Pearson Airport or if you took an airport-line taxi, please use these direct contact numbers:
AirFlight Services: (416) 445-1999 or Toll-Free: 1-800-268-6843
Aeroport Taxi & Limousine Service:– 1-800-465-3434
Zahavy Limousines: (416) 225-1555 or Toll-Free: 1-866-225-1555
Airline Limousine: 1-800-263-5466
Important Clarifications: What the Lost and Found Does NOT Handle
The official YYZ Lost and Found Phone Number (416) 247-7678 cannot assist with the following items, as they are handled by separate authorities:
1. Checked Baggage or Items Left on the Aircraft: Contact your specific airline immediately, as they are responsible for all baggage and items left onboard their flights.
2. Passports or Nexus Cards: These documents are managed by the Canada Border Services Agency (CBSA).
CBSA Contact: (905) 676-3640
3. Items Confiscated by Security (CATSA): Items deemed non-compliant with security rules and confiscated during screening are handled by the Canadian Air Transport Security Authority (CATSA), not the Airport Lost and Found.
Tips from Pearson Airport Limousine & Taxi Service to Avoid Losing Valuables
Booking your ride directly with Pearson Airport Limousine & Taxi Service (Phone: (905) 929-4810) can help you keep track of valuables. When you pre-arrange your transportation, you receive your driver’s details in advance, making it easier to retrieve items if something is left behind. Using general airport taxis may not allow access to driver information, complicating the retrieval process.
How to Pick up a found item from Pearson Airport Lost and Found?
An email with instructions will make it effortless for you to verify ownership of the item found matching the description of your report.
To pick up the found item, visit the lost and found office in Terminal 1, but make sure to visit during operating hours. The alternative approach can be to send an authorized friend or family member to pick up the item. You may also arrange and pay for shipping. When you are looking forward to picking up the lost item, bring a valid government photo ID.
Precautions for a Smooth Journey Through Pearson Airport
For a stress-free experience, consider pre-booking with Pearson Airport Limousine & Taxi Service. A pre-arranged service gives you a direct line of communication with your driver, ensuring easy recovery if any items are left in the vehicle.
What information should I provide when filing a report with the Toronto Airport Lost and Found?
Provide as much information as possible when creating your report, particularly for electronic devices, including phones and laptops. Try getting your device’s serial number and ensure that the data is included in the relevant field in the report. The number is exclusive to your device, ensuring that it serves as the simplest and quickest way to find the necessary information concerning the lost item.
Is there a possibility of allowing someone else to pick up my lost item from the Pearson Airport Lost and Found office?
Yes, you can go ahead with the choice of designating someone to pick up items on your behalf. Update your file when you’re filing the item lost report. Ensure adding the designated person’s full name and let the person know to show a valid piece of government-issued photo identification when picking up your item.
Can I make changes to my lost report after it has been filed at Pearson Airport Lost and Found?
Yes, you can. Once you have submitted your report, go through the email containing essential details and a link to access your report. Enter your report number and last name to make any necessary updates.
How to make arrangements and pay for shipping?
Arrange and pay for shipping effortlessly in case you cannot pick up your item. A link to a shipping checkout page lets you verify your shipping information and pay the shipping charges. You can make the payment using a credit card.
Who to contact if my item was confiscated at security screening?
The Canadian Air Transport Security Authority (CATSA) confiscates any items deemed not safe for air travel. They do not surrender the items to the Airport Lost and Found office.
Is there an opportunity to view the CCTV footage of a particular location in Toronto Pearson Airport?
Requesting CCTV footage might not work out in your favor for the reason that it is monitored solely for operational purposes. Police can request CCTV footage when they want to conduct a criminal investigation.
Scam Alert: Beware of Lost and Found Fees at Pearson Airport
Please be aware of a scam at Toronto Pearson Airport where passengers are asked to pay a $40 non-refundable fee to file a lost item report. This is a scam—filing a Lost and Found report at Pearson Airport is free. There may only be a shipping fee if the item is located and needs to be returned. Always confirm you’re on the official Toronto Pearson Airport website before filing a report.
FAQs - Pearson Airport Lost and Found
The main Toronto Pearson Lost and Found phone number for items lost within the terminals is (416) 247-7678.
You must contact your specific airline directly. The official Pearson Airport Lost and Found office only handles items found in the public areas of the terminals.
No. Filing a Lost and Found report at Toronto Airport Lost and Found is absolutely free. You only pay a fee if the item is located and you require shipping services. Beware of scams asking for a fee to file a report.
Yes. When you file your report, you can designate an authorized friend or family member for pickup. They will need to present valid government-issued photo ID.
The phone number for the YYZ Lost and Found office is (416) 247-7678.
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