One of the most common concerns travelers have been how to get a wheelchair at Pearson Airport. The process is straightforward. However, the timing matters. The best approach is to request assistance directly. 

Do that through the airline at least 48 hours before departure. It ensures proper coordination. Also, it helps avoid last-minute delays. During booking or afterward, specify the level of help you require. You need to specify whether you need full assistance or just support for long walking distances. In the case you did not pre-book, don’t panic. 

You can still request help at the check-in counter and get it from the airport staff as well. However, availability may vary during the peak hours, so it is important to pre-arrange them. Pearson also provides self-service wheelchairs. 

They are available at both Terminal 1 and Terminal 3. They are ideal for passengers needing mobility support, but don’t require a staff escort.

Passengers can easily access self-service wheelchairs at clearly marked locations across the airport. In Terminal 1, these are available near Aisles 3, 4, 6, 8, and 13. In Terminal 3, wheelchairs can be found close to Check-in Counters 180, 230, 342, and 500.